Privacy Policy
How We Protect Your Data

Privacy Policy

Effective Date: June 30, 2026

At Madurai Travelz, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.maduraitravelz.com or use our travel-related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Pickup and Drop Location

• Travel Destination

• Travel Dates

• Number of Passengers

• Any additional information you voluntarily provide

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Date and Time of Visit

• Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

• Process tour and cab booking enquiries

• Confirm reservations

• Provide quotations

• Respond to customer support requests

• Improve our website and services

• Send booking confirmations

• Notify you about offers and travel updates (only where applicable)

• Prevent fraud and ensure website security

• Comply with legal obligations

3. Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

• Remember your preferences

• Improve website performance

• Analyze visitor traffic

• Enhance user experience

You may disable cookies through your browser settings. However, some features of the website may not function properly.

4. Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

• Hotels

• Cab operators

• Transport providers

• Tour partners

• Payment service providers

• Government authorities when legally required

Only the minimum necessary information will be shared to provide the requested travel services.

5. Payment Information

Online payments are processed through secure third-party payment gateways.

Madurai Travelz does not store your debit card, credit card, net banking, or UPI payment credentials on our servers.

Please review the privacy policies of the respective payment gateway providers for more information.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

• Unauthorized access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

While we strive to protect your information, no method of internet transmission is completely secure.

7. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their respective privacy policies before providing any personal information.

8. Data Retention

We retain your information only for as long as necessary to:

• Provide our services

• Maintain booking records

• Meet legal and tax obligations

• Resolve disputes

• Enforce our agreements

After the retention period, your information is securely deleted or anonymized.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

• Request updates to your personal details

To exercise these rights, please contact us using the details provided below.

10. Children's Privacy

Our services are not intended for children under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Madurai Travelz reserves the right to update or modify this Privacy Policy at any time.

Changes will be posted on this page with the revised effective date. Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Madurai Travelz

Website: www.maduraitravelz.com

Email: smttravelzindia@gmail.com

Phone: +91 9363636606

Business Hours: Monday to Sunday – 24×7 Customer Support